About the role Are the concepts of prestige, hospitality, service, dedication and flexibility important to you? Do you like to work in a central role and like to help people with their requests? The Receptionist role in our Aspria Brussels Avenue Louise club is the perfect opportunity for a highly motivated and energetic individual with excellent interpersonal skills who wants to be part of the fast-moving and dynamic world of Health Clubs. Does this sound like you? Please read on to explore this opportunity in more detail! Your responsibilities
Welcoming members, offering an efficient, friendly and polite welcome
Dealing with telephone enquiries
Taking bookings promptly and efficiently
Dealing with Members complaints and answer requests/questions
Collecting all payments from the Members by cash, credit card in accordance with information and correspondence received and dispense change
Interacting and co-operating fully with all Club Department
Your background
First work experience in a Customer Service environment
Fluent in French and English - another European language is an asset
Excellent communication and interpersonal skills
Stress resistant
Highly organized and at ease with reservation software
Flexible, shifts are between 06.30 and 23.00 and we are open during the weekend
Great team spirit and energetic personality
What we offer you
A fulltime 22,08 hours (3 days per week) permanent contract as from the beginning of January
Attractive remuneration package
Excellent health benefits and several discounts concerning the club facilities for you and your family
We offer annual performances reviews effected by your Manager in order to help you to reach your full potential and in order for you to grow
Internal and external trainings
A culturally diverse workplace with amazing colleagues from all around the globe with regular team and company events
A centrally located workplace that is easily accessible by public transport
Interested? To apply for this role, please send your CV by clicking on the apply button on the upper right hand side for the attention of Sophie Slingenberg, Talent Acquisition Specialist. About Aspria The Aspria collection of premium members' clubs and hotels offers exceptional health, spa, fitness and accommodation facilities, inspiring people of all ages to be healthy, feel good and enjoy life. Our extensive range of club facilities offers a unique wellbeing experience for our members and guests through health and fitness, sports, group exercise classes, spas, wellbeing and hotel rooms, all under one roof. We are looking for individuals who are passionate about member care and want a career that will excite them and challenge them to join our talented team. At Aspria, we offer outstanding career support, to help our own people develop and grow and be the best that they can be. Our clubs are currently located in Germany, Belgium and Italy and we have a London based Head Office.