Job Description
If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking.
For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even more positive and powerful for the future.
Help people create their tomorrow, while you create yours
We help people with their banking, super, retirement and finances. Through upturns, downturns, recessions, and major life transitions. Every day, we help people see and make more of their financial potential, so that they can create their tomorrow. And we've been doing it for over 170 years.
If we do our job well, we genuinely add to the prosperity of our country and its people.
How you'll make an impact
The Digital Growth team delivers best in class digital experiences for existing and potential AMP customers. Owning the implementation and optimisation of our Paid and Owned channels to drive acquisition and retention outcomes.
As the Website Manager, you will provide expert digital user experience, user interface, web content authoring, digital analytics SEO solutions in support of driving customer acquisition, servicing, and retention via our public websites (amp.com.au and northonline.com.au), My AMP Web Portal and My AMP app.
You'll make an impact by:
- Website Governance: Maintain the websites' content framework and design system so the website is easy to navigate and search.
- Brand Consistency: Ensure all digital content, in particular T0 and T1pages aligns to brand guidelines to maintain a consistent tone of voice. In particular the home page (T0) which is our "magazine cover" that highlights our brand and value proposition of AMP.
- Website publishing and authoring: Utilise Adobe Experience Manager to create, manage, and publish digital content across our websites and digital platforms.
- Project Management: Coordinate with cross-functional teams, including designers, developers, and marketers, to ensure the timely and successful delivery of digital projects.
- Personalisation: Work with the digital performance and marketing teams to recommend, set up and support test and learn campaigns using Adobe Target.
- Digital Product Management: Identify and groom backlog items working with technology to optimise and improve the functionality of the website.
- Optimization & Analytics: Continuously monitor and analyse the performance of digital content, making data-driven recommendations for improvements and optimizations.
What you will bring to the team
- Essential experience with Adobe AEM (CMS), Adobe Analytics/Customer Journey Analytics and Target
- Content Design, Editing & Writing highly desirable.
- Experience with SEO concepts, strategy & implementation (experience with SEMrush)
- Project Management skills in being able to develop a timeline/schedule to a project deadline
- Excels at delivering within an agile methodology framework for continuous improvement.
- Experience in working in a Scrum framework using Jira and Confluence
- Excellent communication and mentoring skills
- Demonstrated experience of effective liaison with stakeholders.
- Familiarity and appreciation for Human Centred Design / Design Thinking methodology
- Degree in Marketing/Advertising/Business or other relevant tertiary qualification.
You'll thrive here if...
If you can adapt from BAU to the ambiguous with ease, you'll do well here. Change is never easy, so bring your commitment, grit and growth mindset.
Because we run lean, you'll be expected to jump in and deliver across a variety of areas. Meaning, you'll be closer to the action and executive decisions that influence where we go next.
If you're someone that can hold their own, you'll find AMP quite liberating.
Why we think you'll love working at AMP
Doing what we've always done is not an option, so your clever ideas will get airtime here. You'll be encouraged to speak up and try new things. If they don't work, we move on - better for it.
We know there's no one way of doing things. So, you won't have to sacrifice who you are or how you work to fit in here. We're inclusive and flexible in many of the ways you'd expect. And in some of the ways you wouldn't. As long as your health and wellbeing come first - at home and at work.
In fact, most of what makes AMP such a welcoming, enjoyable place to work are our people. Wherever you go, you'll find moments to connect, feel valued and do meaningful work.
Whether it's through our first-class leaders who are invested in you and your success. Through year-round opportunities to volunteer, fundraise and give back to the community. Or in the everyday challenges you face as we work together to strengthen this great organisation. Challenges that will stretch you, amplify your potential and compound the impact you have.
We believe in the power of inclusion and diversity
We're dedicated to fostering inclusion, diversity, and a warm feeling of belonging at AMP. It sparks creativity, ignites innovation, and turns up the dial on the quality of our decisions and performance. This not only makes our workplace more engaged, but also leads to better connections with our customers.
We're your allies in the search for the perfect fit - when you apply, let us know how we can support you to put your best self forward during our selection process.
We're also committed to enhancing employment opportunities for Aboriginal and Torres Strait Islander people, so we enthusiastically encourage candidates from these backgrounds to apply and explore our Reconciliation Plan on our website.
Ready to create your tomorrow?
If you're someone who sees opportunity where others see challenge, come and work with us in smart, progressive ways as we transform an iconic Australian brand for the future. And, through a series of career-defining moments, create your own tomorrow.
Don't procrastinate! We review applications when we get them, and if we discover the ideal candidate, we may close the role earlier than the advertised close date.
Looking forward to meeting you.