Job Opportunities in Australia

When you join Mercy Care, you join something bigger. A community of staff that make a difference at the heart of the community. As a leading Western Australian not-for-profit provider of aged care, family, community, early learning and disability services we support people throughout life’s journey. We invest in our people by building rewarding careers, offering training and development opportunities and a values-driven culture where our people can belong and thrive.
About the role
Take a further exciting step into leadership! This is truly a passion for purpose opportunity. Reporting to the Operations Manager, the Team Lead will manage Home Care Staff (Coordinators and others) responsible for a variety of government funded programs (HCP, STRC and CHSP; including Social and Respite Centres) with often complex client needs, holding case conferences and providing direct support to older people in the community, promoting independence and wellbeing, facilitating connection with others, and working in partnership to meet individual goals.
This is a fantastic growth opportunity for a coordinator looking to take that next step into a pivotal leadership role, enabling our passionate and committed Home Care Team, East Region to do their best work whilst supporting with quality initiatives, investigating incidents, managing recruitment and meeting operational KPI’s.
About you
Your passion for service delivery is second to none and with an authentic and open communication style you have the ability to positively influence and lead your team to success, fostering a positive, collaborative and inclusive team culture. You’ll have significant experience in delivering front line services within the aged care sector and bring energy, inspiration and the ability to contribute to Mercy Cares growth as a leader in the sector.
Some experience leading a team of frontline workers in the Home Care environment is essential; we are Ideally seeking an individual we can support through their next phase of leadership learning!
Your key experience will include:

• Depth of experience delivering frontline services in aged care (essential)
• Minimum of Cert IV in relevant industry.
• Highly effective organisational and time management skills with proficiency across microsoft office
• Well-developed communication and stakeholder engagement skills across employees, service user, carers and familie S
• Demonstrated ability to manage and monitor contractual performance indicators and adhere to relevant quality standards
• Able to effectively manage and monitor budgets within specified parameters
• National Police Clearance (obtained within the last six months)

About the benefits
You’ll join an inclusive, diverse and welcoming Western Australian based organisation focused on making a difference in the local community. Our Employee Value Proposition is focused on ensuring our people are connected and empowered to make a positive difference in the heart of our communities. In addition, you’ll have access to:

• Not for profit Salary Packaging options up to $18,000!
• Childcare discounts for your little ones
• Options to purchase additional leave
• Career Pathways, Professional Development and Training
• Comprehensive Wellbeing Program including discounted health insurance and free flu vaccinations

To Apply
Click “Apply Now” to visit our website and apply. Applications close on 21 November 2024 but apply soon as we will progress recruitment earlier if the right match is found.
If you live with disability and would like support to submit your application, please email hr@mercycare.com.au
At Mercy Care, every person matters.
With our 175-year legacy extending back to the Catholic Sisters of Mercy, today we stand proud to make a positive difference in our local communities. We live by our values – respect, integrity, compassion, justice, excellence, and courage.
We are committed to safeguarding and protecting children, young people and the vulnerable. We invite applications from people from all walks of life, including Aboriginal and Torres Strait Islander people, and those from diverse ages, cultures, faiths, abilities, gender and sexuality.