Join an iconic Australian brand with almost 100 years of history!
We have an exciting opportunity for a passionate, customer-focused Store Manager to join us in our Perth store. Lead your team to deliver an exceptional customer experience through elevated store standards, high level product knowledge, styling advice, and a genuine love for the R.M. Williams brand.
What we offer;
A generous uniform allowance - you'll be dressed from head to toe in the latest R.M. Williams products each season, including being fitted in a new pair of our iconic boots every year!
40% employee discount on top of your product allowance to use for non-uniform items or to buy for family and friends
Inclusion in our Monthly Bonus scheme where you have the opportunity to take home additional salary when your store achieves and exceeds its productivity targets
Inclusion in our annual Store Manager leadership conference
Paid parental leave
Paid volunteer leave
Exclusive private health partnership
Opportunities to grow your career with us as we continue to expand around the world
What you will be responsible for:
Ensuring every customer who interacts with you and your team receives an exceptional customer experience through product knowledge, expert advice and a memorable store experience
Maintaining a high level of visual presentation within the store at all times
Striving to deliver on sales & wages targets and KPIs through your team, achieved through exceptional customer service and solutions-focused product recommendations
Ensure you and your team deliver on all operational requirements of the store, including replenishment, housekeeping, remerchandising, endless aisle fulfillment and repairs and care
Leading by example at all times, and taking a genuine interest in developing and guiding your team to success
Ensuring your store is adequately staffed to meet customer and operational needs at all times, through effective rostering and recruitment
Acting as an R.M Williams brand ambassador at all times
What we are looking for:
A genuine love for providing exceptional service to customers
At least 1 year of experience as a Store Manager within a retail or hospitality business in a fast-paced environment
A strong drive for meeting and contributing to sales targets through a focus on service and selling
Ability to learn quickly and develop exceptional product knowledge across our range of fashion, footwear and accessories
Excellent communication skills
Commitment to learning and delivering on all operational requirements of the role
A passion for developing and leading a team
About R.M.Williams
Since 1932, R.M.Williams has answered a call for hardwearing, timeless products that can hold up against the harsh conditions of the Australian outback - and look good whilst doing it. Our bestselling leather boots and belts are still crafted by hand in Adelaide, South Australia, alongside an ever-growing range of apparel, accessories and lifestyle products.
Today, R.M. Williams ships to 15 countries and has 60 retail stores across Australia, New Zealand and the UK with more to come this year and beyond. In addition, R.M. Williams is available at more than 700 wholesale stockists around the world.
Reginald Murray ‘RM’ Williams always said, ‘it’s the people who make a company’ and we still stand by that statement today; a culture of growth, development and team spirit is central to our success.
We would love you to be part of our team – if you are excited about this role and want to be part of an iconic Australian brand, please apply today!
We regret to inform you that this job opportunity is no longer available