Company description Elite Tech Repairs (Formally Universal Phone Services Belconnen) is a phone accessories and repair provider located in Westfield Belconnen. Our mission is to provide the highest quality customer experience in the Canberra region. Established in 2013 we have grown to be the leading phone repair and accessory provider in Canberra. The store itself was refurbished in 2019 to accommodate the rapidly growing customer demands and now we have expanded our team into an additional location to keep up with demand and to facilitate our new status as Canberras only Samsung Authorised Service Centre. Job description We are seeking applications for a Retail Assistants/Repair Technician. The role will mainly revolve arounds sales and customer assistance with the intention of progressing to assisting with repairs. At this stage the role will be casual with the possibility to go to a full time position. Note we are ideally looking applicants with computer repair experience as that part of the business is expanding and we need to meet demand. Selection criteria: The ideal candidate will: - Have a vibrant personality - Be able to think quickly and act decisively - Be flexible in order to meet customer demands - Be able to establish rapport with the customers - Be able to thrive in a high pressure team environment-Be flexible and understanding to team needs MOST IMPORTANTLY - The applicant will common sense and a good work ethic and a willingness to always improve themselves and their team members. Previous sales/customer service experience preferred. Preferred: - Experience in leadership role - Knowledge of phone models - Previous knowledge of phone/computer/tech repairs. - Someone looking for long term employment Whilst these are desired they are not essential. We are happy to train from scratch for the right candidate. Please note ideally we are looking for a LONG TERM staff member, someone that is looking for consistent work for a extended period. The tech role would suit someone that has previous job experience in phone or computer repairs. If long term job security and stability is what you are looking for then this is the job for you! Whilst we are looking to hire soon its important we find the right candidates to support this exciting new opportunity. This ad will be up until the right candidates are found so please attach your CV and your cover letter detailing why you are a good fit for the position. We look forward to your submissions! Job Type: Casual Pay: $25.00 – $34.00 per hour Benefits: