Position Purpose The Manager is responsible for overseeing the daily operations of the gym, ensuring a high level of service, cleanliness, and operational efficiency. This role includes managing staff, addressing member concerns, and driving the gym’s commercial success. The Manager also supervises Customer Service Representatives, Nutrition Bar Team Leaders, and Cleaners, ensuring their responsibilities are fulfilled to maintain a welcoming and safe environment for all members and staff. Our Idea Candidate
Two years experience in a managerial role
Previous Customer Service / Retail experience
Willing to work in a 24/7 business (including weekends and public holidays if required)
Passionate about Health & Fitness and hitting sales targets
Must be 18 years of age
Unlimited Working Rights
Driver license
Current First Aid & CPR Certification (willing to obtain)
Food Safety Certificate (willing to obtain)
Position Overview
Manage 24/7 staffed operations across gym, nutrition bar and retail.
Drive sales across memberships, supplements, apparel, accessories and consumables to achieve location KPI targets.
Ensure high levels of customer satisfaction through personalized service and prompt resolution of issues.
Recruit, train, roster and manage a 24/7 team
Develop a high performing team by conducting regular meetings
Facilitating performance reviews and conducting disciplinary action
Oversee facility maintenance, cleanliness, and equipment functionality.
Co-ordinate Events/Promotions and Group Fitness & Pilates offerings
Develop marketing/social media content to promote positive location culture and member engagement.
How to Apply: If this sounds like the position for you, then hit apply! Recruitment for this position will be undertaken as applications are received. The position will be filled when a successful candidate has been selected. About Derrimut 24:7 Gym At Derrimut 24:7 Gym our mission is to provide exceptional customer service, a welcoming environment for all our members, customers and key stakeholders and to provide the very best fitness experience across Victoria and South Australia. Established in 2010, Derrimut Gym has rapidly expanded to become one of the largest and most recognized fitness brands in the country. Commitment to Diversity: Derrimut 247 Gym values diversity and we promote a workplace that actively seeks to include, welcome and value unique contributions and encourage Job Type: Full-time Benefits: