Food and Beverage Attendant

September 27, 2024

Accor Apartments & Realty

Acton

OTHER

Bicicletta Restaurant located within Peppers Gallery Hotel is a favourite in the Canberra region for authentic Italian cuisine. Bicicletta serves as a perfect place to meet with family and friends to share a meal or enjoy one of the expertly crafted cocktails. The friendly and professional team will attend to your every need in one of the unique stylish settings we have on offer. Guests may choose to dine in our open plan fast paced restaurant, enjoy our leafy courtyard or have an intimate meal in the Library Bar. Bicicletta is also a popular option for group diners with two beautifully appointed private dining rooms and group dining menus available.

Purpose
As a Food & Beverage Attendant, you will have the wonderful opportunity to warmly welcome our guests and accompany them on a delightful journey through our culinary offerings. Your expertise will shine as you recommend standout dishes and beverages, showcasing your mastery in all things delicious. Your dedication to precision, customer satisfaction, and collaborative spirit will play a vital role in making every event a success.

Primary Responsibilities

Create a welcoming and friendly atmosphere where you will turn every moment into a memory and every experience into a story
When challenges arise, your ability to transform obstacles into opportunities shines. Your approach is a testament to your problem-solving abilities and unwavering positivity
Elevate dining experiences with your personalised food and beverage suggestions within outlets and events
Upselling isn't just about numbers; it's about crafting an unforgettable experience that leaves our guests craving for more.
Proactively source information to increase your product knowledge
Confidently communicate with guests and colleagues for seamless teamwork
Take pride in your space, setting up and packing service areas meticulously

Skills and Experience

Proven track record in customer service within the hospitality sector
Proficiency in food & beverage protocols, encompassing table service, beverage expertise, event service and coffee crafting skills (strongly valued)
Adaptable within diverse food & beverage settings, with flexibility across different schedules including early mornings, evenings, weekends and public holidays as required
Possession of a valid RSA or an equivalent qualification for the specific Country / State / Territory
Passion for engaging with patrons and collaborating within a team of diverse professionals

Accor Benefits

ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.

Everyone has a story and we want to learn yours. We invite you to APPLY NOW.

We regret to inform you that this job opportunity is no longer available