Job Opportunities in Australia
October 17, 2024
Workers Lifestyle Group
Blacktown
OTHER
Casual Member Services Receptionist / Concierge
- Work at one of the largest and most successful venues in Western Sydney
- Ongoing opportunities for training and development to help grow your career within the hospitality industry.
- Working within a team who has a passion for providing the best customer service experience to our members and guests across 3 venues.
- Above award rates
We are looking for a friendly, experienced and well-presented Customer Service Professional to join our team.
About us….
By any measure, the story of Workers Lifestyle Group is a proud record of achievement. Its continuing success is a result of its strong relationship to its members and the community from which it has grown and its relevance and value as a recreational, sporting, entertainment and social icon in Sydney’s burgeoning west.
The Workers Sports Club located on Reservoir Road in Prospect sits on a 55 acre land holding and is one of the largest privately owned sporting facilities in Australasia featuring many sports fields, tennis & netball courts, baseball diamond, amenities and three lawn bowling greens.
Benefits
- Competitive casual rate above award rate
- Employee Enterprise Agreement
- Free onsite undercover parking
- Uniforms provided
- Staff Christmas Party
- Staff events - Trivia, Paint & Sip, Karaoke
- Employee Assistance Program - up to 6 sessions annually
About the role….
As part of our Membership team, you will be responsible for:
- Understanding the IGT Club – membership system in order to change details such as addresses, names etc. and in order to issue day passes and place comments on patron’s record
- Processing new memberships and renewals
- Data entry
- Answering customer enquiries / questions about venues and providing callers with all relevant information
- Operating the public-address system to make any announcements to club patrons and staff
- Issuing Gift Cards and raffle tickets
- Taking member bookings for the Club courtesy bus
- Screening and forwarding calls to appropriate personnel or departments and taking messages when appropriate; and
- Any other reasonable duties as requested by Management.
Requirements:
- 12 months reception/concierge experience in Hospitality / Hotel / Entertainment is preferred
- Excellent communication, interpersonal skills and presentation
- Excellent skills in customer service, attention to detail, communication, time management, dealing with difficult conversations and customer complaints
- IGT systems experience (or willing to learn)
- Basic knowledge and skills in computer systems / programs including Outlook
- Current NSW RSA / RCG competency card
- Polite phone etiquette; and
- Willing to work a mixture of day, evening and weekend shifts.
Get to know us more at https://workerslifestylegroup.com.au/careers/
How to apply....
Provide a copy of your resume and cover letter outlining why you would be a suitable candidate for the position.
If you are looking for an exciting opportunity to be a part of a dynamic team in a financially secure large Club Group then send through your Resume by clicking on the APPLY NOW Button below.
Latest Job Opportunities
October 27, 2024
Edith Cowan University
Lecturer Nursing – Paediatric specialisation
Joondalup
FULL TIME
View Details
October 27, 2024
ALDI Stores
Duty Store Manager - Port Adelaide
Port Adelaide
PART TIME
View Details
October 27, 2024
Woolworths
Bakery Team Member - Woolworths Golden Grove (The Stables)
Golden Grove
PART TIME
View DetailsSimilar Jobs
September 11, 2024
Hanes Brands
Casual Sales Assistant | BRAS N THINGS | Canberra Centre
Barton
OTHER
View DetailsSeptember 11, 2024
Zambrero - Luke Grady
Casual Team Members (Predominently Daytime Hours)
Fyshwick
OTHER
View Details