Job Opportunities in Australia


September 23, 2024

ANZ Banking Group

Mosman

OTHER & FULL TIME


Banking Consultant, Mosman Junction NSW

Req ID: 76959
Department: AR Branch Network
Division: Australia Retail
Location: Mosman
About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

As a Banking Consultant in our Retail Banking, you’ll play a key role in helping to providing customers with a seamless banking experience, through meeting each customer’s end-to-end financial needs and goals across transaction activities, needs based conversations and educating them on the financial solutions available, including digital. They have the knowledge required to complete customer transactions, as well as have in-depth needs based conversations and fulfil products as per their accreditation level. This role is based mainly in branches and will deliver a high standard of customer service to ensure customers are not only satisfied, but strong advocates for ANZ.

You will be part of a collaborative team and will act as a role model and peer coach to deliver the best possible customer experience. You will be passionate about delivering on our Customer Promises to ensure customers leave the branch as strong advocates of ANZ.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Location: 793 Military Road, Mosman NSW 2088

Role Type: Permanent, Full-Time (40 hours/week)

What will your day look like?

As a Banking Consultan, you will have the opportunity to:
  • Provide our customers with a seamless branch experience by meeting each customer’s end-to-end banking needs across transaction activities, needs-based conversations and educating them on digital solutions,
  • Be part of a collaborative team and act as a role model and peer coach to deliver the best possible customer experience,
  • Contribute to a significant uplift in customer engagement and advocacy, and create real customer value,
  • Actively participate in and support bank programs and initiatives,
  • Take responsibility to ‘know your customer’ from a risk perspective, and
  • Ensure compliance with ANZ and branch policies and procedures.
What will you bring?

To grow and be successful in this role, you will ideally bring the following:

  • Exceptional customer focus - retail experience is an advantage,
  • Experience in being a user and promoter of technology - working knowledge in using different digital channels is an advantage,
  • Ability to multi-task and highly adaptable to change and ambiguity,
  • Willingness to work in a collaborative team environment,
  • Sound understanding of compliance, and
  • Excellent communication and interpersonal skills.
You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. you'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.

. You can apply for this role by visiting ANZ Careers and searching for reference number 76959.

Job Posting End Date

30/09/2024 , 11.59pm, (Melbourne Australia)

Latest Job Opportunities


October 27, 2024

Paddington Jam
Barista/All Rounder

West Perth

OTHER

View Details

October 27, 2024

Domino's
Nov 2024 In-Store Team Member

Willetton

OTHER

View Details

October 27, 2024

Domino's
Nov 2024 Delivery Driver

Willetton

View Details

October 27, 2024

Subway
Sandwich Artist

Glendalough

OTHER & PART TIME

View Details

October 27, 2024

Edith Cowan University
Lecturer Nursing – Paediatric specialisation

Joondalup

FULL TIME

View Details

Similar Jobs


September 17, 2024

JPMorgan Chase & Co
Global Investment Banking - Analyst

Sydney

FULL TIME

View Details

September 17, 2024

Commonwealth Bank
Customer Banking Specialist - Warners Bay

Newcastle

FULL TIME

View Details

September 17, 2024

Morgan Stanley
Expressions of Interest - Investment Banking (Associate Level)

Sydney

FULL TIME

View Details

September 17, 2024

Westpac
Personal Banking Advisor

Mona Vale

FULL TIME

View Details

September 17, 2024

ANZ Banking Group
Banking Consultant, Alice Springs NT

Alice Springs

OTHER & FULL TIME

View Details

September 13, 2024

Commonwealth Bank
Customer Banking Specialist Relief Darwin

PART TIME

View Details

New Jobs from This Company


October 26, 2024

ANZ Banking Group
Business Banking Manager

OTHER & FULL TIME

View Details

October 26, 2024

ANZ Banking Group
Banking Consultant, Carnes Hill NSW

Carnes Hill

View Details

October 25, 2024

ANZ Banking Group
Casual Personal Banker Victor Harbor SA

Victor Harbour

OTHER

View Details

October 25, 2024

ANZ Banking Group
S&S Banking Consultant, Mackay QLD - Suncorp Bank

Mackay

FULL TIME & OTHER

View Details

October 25, 2024

ANZ Banking Group
Banking Consultant, Helensvale QLD

Helensvale

PART TIME & OTHER

View Details