Company Overview:
Zignaly is a pioneering platform focused on democratizing wealth generation through innovative blockchain-based solutions. By leveraging cutting-edge technology and intuitive design, Zignaly aims to break down traditional barriers to financial prosperity, making it accessible to everyone, regardless of their financial background or expertise.
Mission:
Our mission is to enable wealth generation for everyone. We achieve this by providing access to wealth managers, simplifying complex financial applications, and fostering a community where financial freedom is attainable for all.
Accountabilities
1. Community Engagement:
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Actively manage and engage with the Zignaly community on Telegram, Discord, and secondary platforms like Reddit.
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Respond to community inquiries promptly, providing support and fostering discussions that enhance the user experience.
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Create and share relevant content, including updates, articles, and event promotions, to keep the community informed and engaged.
2. Security and Moderation:
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Monitor community channels to identify and address potential security threats, such as scams and phishing attempts.
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Implement and enforce community guidelines to maintain a safe and positive environment.
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Use platform-specific tools to manage user permissions, moderate discussions, and prevent spam.
3. Content Strategy:
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Collaborate with the marketing team to develop and execute community content strategies that resonate with our audience.
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Organize and host community events, such as AMAs and webinars, to boost engagement and strengthen community bonds.
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Gather feedback from the community to inform content and engagement strategies, ensuring they align with user needs and company goals.
4. Reporting and Analysis:
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Provide weekly and monthly reports on community activity, engagement metrics, and any incidents.
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Analyze community trends and feedback to suggest improvements to engagement strategies and community management practices.
5. Collaboration and Communication:
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Work closely with the Community Manager Supervisor to align community management efforts with broader business objectives.
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Maintain open lines of communication with the marketing, product, and customer support teams to ensure a unified approach to community engagement.
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Participate in regular strategy meetings to review metrics and plan upcoming initiatives.
Domains
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Community management and engagement
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Content creation and strategy
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Security and moderation
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Reporting and analysis
Metrics
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Growth in community engagement and participation
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Reduction in incidents related to scams and security threats
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Success of community events based on participation and feedback
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Alignment of community management efforts with overall company goals
Policies
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Adhere to Zignaly’s values: Transparency, Speed, Trust, Teamwork, Communication, Manager of One, Community Focus
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Ensure compliance with relevant community management guidelines and best practices.
Qualifications
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3+ years of experience in managing online communities, preferably in the Web3 or cryptocurrency space.
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Proven track record of successfully managing Telegram and Discord communities.
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Strong communication and problem-solving skills with the ability to handle challenging situations effectively.
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Familiarity with content creation tools and community management platforms.
Skills:
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Excellent written and verbal communication skills
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Proficiency in managing community tools on Telegram, Discord, and other platforms
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Strong analytical skills with the ability to interpret engagement metrics and community feedback
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Effective project management and organizational skills
Attributes:
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Self-motivated and proactive with a strong sense of ownership and accountability
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Ability to thrive in a fast-paced, dynamic environment
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Passionate about community building and engagement
What We Offer:
- Competitive annual salary ranging from $8,000 to $10,000 (USD).
- Fully remote work environment.
- Opportunity to work in a cutting-edge industry.
- Collaborative and inclusive work culture.
- Professional growth and development opportunities.
Why Join Us:
At Zignaly, you will be part of a transformative journey to make financial freedom accessible to everyone. Our collaborative and inclusive environment encourages innovation and growth, supported by a strong community and cutting-edge technology.
Join us in redefining wealth generation and making a meaningful impact on people’s financial futures!