Job Opportunities in South Africa
October 18, 2024
FirstRand
Johannesburg
FULL TIME
Production Support Specialist
Job Description
Hello Future Production Support Analyst
Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.
A Production Support Analyst is responsible for maintaining and supporting production systems, ensuring their smooth operation, and resolving any issues that arise. This role involves working closely with IT teams, business stakeholders, and vendors to provide technical support and improve system performance.
Are you someone who can:
-
Monitor production systems, identify issues, and resolve them promptly to minimize downtime.
-
Provide Level 1 and Level 2 support for applications and systems, including basic troubleshooting and resolving technical problems
-
Perform regular system health checks, apply patches, and manage system configurations.
-
Develop and implement scripts to automate routine system health checks and maintenance tasks.
-
Create and maintain documentation for system configurations, processes, and procedures.
-
Identify opportunities for process improvements and implement solutions to enhance system performance and reliability.
-
Work with development teams to understand new features and changes, ensuring smooth deployment and support.
You will be an ideal candidate if you:
-
Bachelor’s degree in Computer Science, Information Technology, or a related field.
-
0 - 2 years of experience in production support or a similar role.
-
Proficiency in SQL, Unix/Linux, scripting languages (e.g., Python, Shell), and knowledge of ITIL processes.
-
Strong problem-solving abilities, excellent communication skills, and the ability to work under pressure.
-
Relevant technical certifications (e.g., Comp TIA A+, Microsoft Certified: Azure Fundamentals)
You will have access to:
-
Opportunities to network and collaborate
-
Challenging Working
-
Opportunities to innovate
Are you interested to take the step? We look forward to engaging with you further. Apply now!
Job Details
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
23/10/24
All appointments will be made in line with First Rand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
We regret to inform you that this job opportunity is no longer available
Latest Job Opportunities
October 20, 2024
EY
Associate / Senior Associate IT Audit: Johannesburg & Cape Town
Cape Town
View Details
Similar Jobs
September 14, 2024
Aspen Pharma Group
Production Team Leader (Readvertisement)
Port Elizabeth
FULL TIME
View Details
September 10, 2024
VKB Group
Production Supervisor - Farmpack (Pty) Ltd - Lows Creek
Nelspruit
OTHER
View DetailsSeptember 12, 2024
Sundale
Food Science / Production / Engineering Professionals
East London
OTHER & FULL TIME
View DetailsNew Jobs from This Company
October 18, 2024
FirstRand
Client Service Consultant (Forex Complaints)
Johannesburg
FULL TIME
View Details