Restaurant Sales Executive - Arabic-Speaking Female Only - Qatar Jobs Opening

October 18, 2024

Noir

Doha

FULL TIME

Restaurant Sales Executive - Arabic-Speaking Female Only

Job Title: Restaurant Sales Executive - Arabic-Speaking Female Only
Company Profile: We are a multi-awarded, high-end cafe renowned for its exceptional coffee, exquisite pastries, and unparalleled service. We are dedicated to providing our discerning clientele with a truly luxurious and memorable cafe experience. Our commitment to quality and innovation has earned us numerous accolades and a loyal following.
Job Summary: We are seeking a dynamic and personable Arabic-speaking Female Sales Executive for our restaurant. The ideal candidate will be responsible for managing table reservations, enhancing guest relations, and presenting the menu to ensure a memorable dining experience for all guests. The Sales Executive will play a critical role in promoting the restaurant, building relationships with guests, and providing outstanding customer service.
Responsibilities:
Table Reservations:

Manage the restaurant's reservation system, ensuring timely and accurate bookings.
Coordinate with the front-of-house staff to accommodate special requests and optimize table turnover.
Confirm reservations via phone, email, or online platforms and handle last-minute changes or cancellations.

Guest Relations:

Greet guests upon arrival and ensure they feel welcomed.
Address guest inquiries, complaints, and concerns in a professional and timely manner, ensuring guest satisfaction.
Build strong relationships with repeat guests and encourage loyalty.
Assist in special event planning and guest management for occasions like birthdays or corporate gatherings.

Menu Presentation:

Present the restaurant's menu to guests, highlighting signature dishes, specials, and seasonal items.
Provide detailed descriptions of menu items and make recommendations based on guest preferences.
Ensure thorough knowledge of the menu, ingredients, and preparation methods, including allergy and dietary information.
Suggest pairings for dishes with beverages, wines, or desserts to enhance the guest experience.

Sales & Promotion:

Promote special offers, events, and seasonal menus to guests.
Actively participate in upselling and cross-selling menu items and services.
Assist in implementing sales strategies to drive foot traffic and increase reservations.
Collaborate with the marketing team to engage with guests through social media and other platforms.

Reporting & Feedback:

Track and report on reservation trends, customer feedback, and sales performance.
Provide insights and suggestions for improving guest experiences and increasing sales.
Regularly liaise with management and staff to ensure smooth operations and communication.

Qualifications:

Fluent in Arabic and English (both written and spoken).
A diploma or degree in hospitality, sales, or a related field is preferred.
Minimum of 2 years of experience in sales or guest relations in a high-end restaurant or hospitality environment.
Excellent communication and interpersonal skills.
Strong organizational skills with attention to detail.
Ability to work well in a fast-paced environment and handle guest concerns effectively.
Proficient in using reservation systems and office software (e.g., Microsoft Office, reservation platforms).
Personal Attributes: Outgoing, professional, and customer-focused. Ability to build rapport with guests and foster long-term relationships.

Job Type: Full-time
Application Question(s):

In which country are you currently located? (We will provide work visa and air ticket*)
Which country passport are you a holder of? (For visa issuance assessment)
What is your age right now?
Did you work in any GCC / Middle East country before? Yes or No? If Yes, in which country and what was your position?
Did you work for a HOTEL or FINE DINING restaurant before? Yes or No? If Yes, in which country and what was your position?
Do you speak and understand conversational Arabic? Yes or No?
How much is your expected salary (full package / live out) for this role? QAR ______
Are you willing to be assigned to Riyadh, Saudi Arabia? (Relocation package is on the company.) Yes or No?
Have you read and confirm the job description that we mentioned for this role?
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