Job Opportunities in Morocco
August 30, 2024
Atlantic Shore International
Fès
FULL TIME
Customer Service Representative
Job Overview
The Customer Service Representative will work exclusively for a project with a U.S. based client in the property insurance industry. The primary focus of the position is communicating with insureds, agents, or producers and/or other insureds’ representatives, via telephone, live chat, and email, on a wide variety of new and renewal business inquiries, insurance policy servicing matters, and/or first notice of loss and/or claims status requests. The Customer Service Representative Team also provides administrative and technical assistance in the ongoing maintenance of policies and assists in ensuring the proper set-up, maintenance, and upkeep of accurate, complete, current, and regulatory-compliant claims files, as directed.
Job Qualifications
A good fit for the position will typically have the following qualifications:
- A bachelor's/master’s degree in English is a huge plus
- Customer Service Telephone and Email Business Etiquette Rules
- Willing to work full-time
- Excellent written and oral English communication skills
- 2+ years of customer service experience in an English setting, preferably for US/Canada based clients
Job Benefits
- Permanent full-time employment (CDI)
- Training Provided
- Social Security
- Performance Bonus
Business Hours
- Monday-Friday 8:00am to 6:00pm (United States Eastern Standard Time)
o Note: Hours are subject to change given client and business needs
Job Compensation
- Base Salary + Performance Bonus
Job Type: Full-time
Pay: 4,000.00DH - 7,000.00DH per month
Application Question(s):
The Customer Service Representative will work exclusively for a project with a U.S. based client in the property insurance industry. The primary focus of the position is communicating with insureds, agents, or producers and/or other insureds’ representatives, via telephone, live chat, and email, on a wide variety of new and renewal business inquiries, insurance policy servicing matters, and/or first notice of loss and/or claims status requests. The Customer Service Representative Team also provides administrative and technical assistance in the ongoing maintenance of policies and assists in ensuring the proper set-up, maintenance, and upkeep of accurate, complete, current, and regulatory-compliant claims files, as directed.
Job Qualifications
A good fit for the position will typically have the following qualifications:
- A bachelor's/master’s degree in English is a huge plus
- Customer Service Telephone and Email Business Etiquette Rules
- Willing to work full-time
- Excellent written and oral English communication skills
- 2+ years of customer service experience in an English setting, preferably for US/Canada based clients
Job Benefits
- Permanent full-time employment (CDI)
- Training Provided
- Social Security
- Performance Bonus
Business Hours
- Monday-Friday 8:00am to 6:00pm (United States Eastern Standard Time)
o Note: Hours are subject to change given client and business needs
Job Compensation
- Base Salary + Performance Bonus
Job Type: Full-time
Pay: 4,000.00DH - 7,000.00DH per month
Application Question(s):
- Do you have a higher education degree in English studies/literature?
- Have you ever worked in customer service with US/Canada clients in English?
- Do you have any current commitments that will prevent you from starting immediately?
- Rate your English level from 1(Beginner) to 10(Expert).
- Are you able to work business hours for US Eastern Standard Time Zone(currently 1:00pm to 11:00pm Morocco Time)?
- What city do you currently live in?
- english customer service: 1 year (Preferred)
- English (Required)
We regret to inform you that this job opportunity is no longer available
Latest Job Opportunities
September 25, 2024
Smart Way International
Professeur d'Espagnol à Tanger
Tanger
PART TIME
View Details
September 25, 2024
EXCHANGE DATA INTERNATIONAL
Research Analyst - Portuguese
Agadir
OTHER & FULL TIME
View DetailsSeptember 25, 2024
Cloud Marketing Hub
Stage - Support Technique (Filles uniquement)
Tanger
INTERN & FULL TIME
View Details
September 25, 2024
Manpower
Finance and accounting agents ( Néerlandophones )
Tanger
FULL TIME
View DetailsSimilar Jobs
September 18, 2024
TELUS International
Get Hired Today! Apply as Bilingual Customer Service Representative @ TELUS Digital!
Casablanca
FULL TIME
View Details
September 17, 2024
TELUS International
URGENT! Bilingual Customer Service Representative @ TELUS Morocco!
Casablanca
FULL TIME
View Details
September 19, 2024
Callnovo
Dutch & English Bilingual Customer Service Position
Casablanca
OTHER & FULL TIME
View DetailsSeptember 17, 2024
Callcenterservices
Customer service advisors tri lingual french english spanish
Casablanca
FULL TIME
View Details