Service Delivery Manager

September 12, 2024

Downer Group

Ko te take ka parekareka e koe ki te mahi ki kōnei | Why you will enjoy working here
Downer is committed to delivering excellence by ensuring our people have the environment and the means to be successful. We offer:

Free access to Marram health care benefits and discounted holiday homes
Progression and development programs on offer including our inspiring leader’s programme for top performers
Company car is provided in this role

Te kōwhiringa | The Opportunity
Spotless is committed to its staff and will give you full support and training to reach your potential. Come and join us in providing our clients with the best standards and cleanliness in the business, also allowing a platform for you to develop and grow within a global company.
A bit about the role:
The Service Delivery Manager – Cleaning provides leadership, business management, personnel management, safety leadership and drive for commercial results for all cleaning contracts within a defined area of operations.
Primary accountability for all day-today operational cleaning and related services across a defined region while ensuring all KPI’s are achieved in full and on time.
Understand and grow the specialised cleaning sector of the business through new business, training and development and reducing subcontractor requirements.
Nga pūkenga matua | Important Skills
We are looking for a team member who has:

Minimum of 2 - 5 years’ experience leading and supervising cleaning delivery contracts across multiple sites in a geographically dispersed region.
Commercial experience encompassing financial management, client relationship management and people leadership i.e., Supervisors and Cleaners.
Trade or service line-based qualifications are preferred
Ability to establish and maintain effective customer relationships.
Focus on customer service and delivery of quality outcomes.
Strong financial and P&L experience
NZ full drivers license

Ko wai mātou | Our Organisation
Want to know more about what it is like to work at Downer? Then head to our People Site - https://www.downergroup.com/facilities-management
Me pēhea ki te tono | How to apply
If this sounds like the opportunity for you, click Apply Now to submit your application! The reference number for this role is 713283.
We are committed to a safe working environment for everyone - all successful applicants will be required to undertake a pre-employment drug test, medical and a Ministry of Justice check prior to starting employment. If you need support with this requirement, please talk to our team.

We regret to inform you that this job opportunity is no longer available