Job Opportunities in New Zealand


September 20, 2024

RICH BROTHERS LIMITED

FULL TIME


Duty Manager

Your Role:

As the Duty Manager, you will play a crucial role in ensuring seamless and efficient operations at our Front Desk. Your responsibilities will include:


    • Assisting guests with enquiries, reservations, and housekeeping needs with promptness and professionalism.
    • Assisting daytime teams to ensure the Front Desk operates fluidly and proficiently.
    • Upholding our commitment to excellence in guest service, ensuring their comfort, safety, and satisfaction at all times.
    • Utilizing Opera PMS to manage front office operations effectively.

What We Offer:

Joining our team opens the door to a range of benefits and opportunities, including:


    • Career development and training opportunities within our network.
    • Discounted rates both nationwide and internationally for you and your family.
    • Staff meals on duty and other banking and medical benefits, including discounted health insurance.
    • A supportive and friendly team environment where your contributions are valued and respected.
    • This is a part-time, position offering 32 hours per week within a friendly team and one of New Zealand's leading hotel brands. $24 - $24.50 p/h.
Requirements:

We are looking for individuals with the following qualifications and attributes:

    • At least 3 years of prior experience in a hotel front office role with both day and night experience, and 1 year of experience as a Duty Manager with familiarity with Opera PMS preferred.
    • Experience completing the Night Audit process will be an advantage.
    • Strong communication skills and the ability to remain composed under pressure.
    • LCQ, GM, and First Aid Certificates or the ability to attain them.
  • Flexibility to work night shifts, weekdays, weekends, and evenings as required.

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