Customer Service Desk & Checkouts

September 6, 2024

Mitre10

Invercargill

OTHER & FULL TIME

CUSTOMER SERVICE DESK AND CHECKOUT OPERATOR
Mitre 10 MEGA Invercargill is a locally owned and operated company with a vision to provide outstanding customer service and great value products to our customers.
We have a permanent role at our Customer Service Desk and Checkouts that we are looking to fill. The Customer Service Desk and Checkouts is an integral part of our customer’s experience in our store, it contributes to their first and last impression and inspires our customers to visit again.
This role includes creating and finishing customer orders, completing returns, repairs and replacements for customers, helping with customer enquiries, checkouts, and ensuring the customer leaves our store satisfied.
Part of our success is the customer service we provide, so we would love to hear from if you have our passion for ensuring customers get the right product and an exceptional level of service every time they walk through our doors.
The role is a permanent position working 36 hours per week. The roster pattern for this role is Wednesday to Saturday (inclusive), but we also may require flexibility when other team members are away. Shift patterns vary throughout the week, start times can be as early as 7am and finish as late as 6:30pm.
Our successful candidate must:

Be Customer Obsessed and live our core Mitre 10 Values
Have excellent communication skills
Have great time management
Thrive in a structured routine environment
Be solution focused, results driven and open minded

What we offer:

A fast paced, dynamic and exciting business to be part of.
Team discount, including discount at our in-store Café.
A supportive and friendly team environment with a rich social culture.
Learning and development opportunities
Free 24/7 workplace support access.

If you believe you would be the perfect, customer-obsessed candidate to join our team, then please apply online now!
Applications close on Sunday 22nd September, however we will be reviewing and processing applications as they are received.

We regret to inform you that this job opportunity is no longer available