Job Opportunities in Malaysia

We are looking for a reliable General Clerk to contact debtors and claim outstanding debts. You will be responsible for recovering the money owed, in as little time as possible. This position requires a person to be polite and sensitive towards people. On the other hand, remain committed to the purpose and persistent. Excellent communication skills and a sense of urgency are extremely useful.
Job responsibilities:
* Keep track of assigned accounts to identify outstanding debts
* Plan course of action to recover outstanding payments
* Locate and contact debtors to inquire of their payment status
* Negotiate payoff deadlines or payment plans
* Constant follow up with promise to pay and payment commitment accounts to ensure a positive resolution and client satisfaction
* Handle questions or complaints
* Investigate and resolve discrepancies
* Create trust relationships with debtors when possible to avoid future issues
* Update account status and database regularly
* Alert superiors of debtors unwilling or unable to pay when necessary
* Meet monthly collection goals as assigned by management
* Comply with requirements when legal action is unavoidable
* Coordinate with outsourced debt collectors
* Proper filing for all debtors documentations
Requirements:
* Speak fluent Malay
* Age between 22 to 35 years
* Proficient in Microsoft Office
* Experience in working with targets and tight deadlines
* Excellent communication and people skills
* Ability in negotiating and persuading
* Ability to be polite and compassionate without lacking confidence
* Familiar with FIS, CTOS, MOTONET, RAMCI and etc. is an added advantage
Job Type: Full-time
Pay: From RM1,500.00 per month
Schedule:

• Day shift