Job Opportunities in Malaysia
September 20, 2024
Sperton
Johor Bahru
OTHER & FULL TIME
Customer Service Representative
This job opportunity seems to be for a Customer Service Representative role, likely for a company like Grab, given the mention of handling inquiries related to "Grab services, payment issues, Grab orders, Grab Apps, etc." Here’s a summary of the key details:
Job Scope:
Job Types: Full-time, New-Grad
Job Scope:
- - Handling inbound communications (calls, emails, live chat) from customers regarding general inquiries, complaints, feedback, and other issues related to the company's products.
- - Assisting and resolving customer issues related to Grab services, payments, orders, and the Grab App.
- - Proficiency in English (both spoken and written).
- - Open to SPM leavers and fresh graduates; full training is provided.
- - Basic Salary:RM2,100
- - KPI/Attendance Allowance:Up to RM400
- - Shift Allowance:Up to RM300
- - Total Potential Salary:Up to RM2,800 per month, including allowances.
- - Shift Schedule: Rotational shifts.
- - Daily Working Hours: 9 hours per day, including a 1-hour break.
- - Workweek: 6 days a week with 1 day off (depending on the shift schedule).
- - Full training provided (1 month duration)
Job Types: Full-time, New-Grad
We regret to inform you that this job opportunity is no longer available
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