Front Office Assistant

September 17, 2024

Ocean Property Management

Galway

FULL TIME & OTHER

We are seeking a responsible and hardworking Front Office Assistant for our busy property management office based in Galway City. The ideal candidate will have experience working in a fast-paced environment. The role involves a variety of day to day administrative and customer service related duties.
The ideal candidate will have a strong attention to detail and be highly competent in prioritising work. They should also have a proven track record in customer service, excellent telephone manner, ideally have some previous experience in up-dating and managing social media platforms.
This is what you'll be doing:

Responding to enquiries in person, by email and on the phone, dealing with clients, contractors and suppliers.
Undertaking administrative duties such as document drafting, mailing, scanning.
Managing contacts and up-dating our internal CRM.
Using a range of Microsoft office software, including email, excel spread sheets and databases.
Preparing rent reviews for the Property Manager and RTB registrations.
Up-dating and managing our social media accounts.
Providing administrative support to management.
37.5 hours per week

You'll ideally have:

Outstanding customer service skills.
Excellent phone manner.
Excellent attention to detail.
Previous experience in managing social media platforms.
Proven experience as an office administrator where customer service is key to the role.
Ability to multitask as this role involves a diverse range of duties in a fast-paced environment
Must be fluent in written and spoken English.
Problem-solving skills and initiative.
Have excellent IT skills, confident in the use of Word, Excel & Outlook
Focused, task oriented, disciplined and a good communicator.