Job Opportunities in Indonesia
October 17, 2024
Kargo Technologies
Jakarta
INTERN
Customer Service Intern
Deskripsi Pekerjaan
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Assist in troubleshooting and resolving customer issues.
- Assist customers with placing orders accurately and efficiently.
- Document all customer interactions, issues, and resolutions comprehensively.
- Gather feedback from customers and relay it to the appropriate departments.
- Collaborate with team members to achieve service goals and objectives.
- Perform administrative tasks as needed to support the customer service team.
- Currently pursuing a degree in Business, Communications, or a related field.
- Excellent communication skills, both verbal and written.
- Strong problem-solving abilities and a proactive approach to resolving issues.
- Proficiency in Microsoft Office Suite and basic computer skills.
- Ability to multitask and work effectively in a fast-paced environment.
- Empathy, patience, and a customer-focused mindset.
- Fresh graduates are welcome to apply.
"Hired Today.com and the Company will not ask for any form of payment during the recruitment process. Please report to us immediately, if you are invited for an interview and asked to make a payment with a sum of money."
We regret to inform you that this job opportunity is no longer available
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