Invoice to cash Business Analyst Lead (support finance process improvements)

August 9, 2024

Sysco Costa Rica

Heredia

OTHER

This role supports Global Finance Transformation, the person will be responsible for the development, testing and implementation of technology to support finance process improvements.
Position reports dotted line to Finance Transformation Tower Leaders and is responsible for the successful enablement of key global initiatives to support Finance as a subject matter expert and provide proactive recommendations related to technology solutions.

Objective of this role:

Drive awareness of requirements across business units and identify substandard systems processes through evaluation of real-time data.
Serve as thought leader for technical business processes, developing systems prototypes that promote increased efficiency and productivity on multiple levels.
Create and implement precise management plans for every project, with attention to transparent communication at all levels.
Perform, evaluate, and communicate thorough quality assurance at every stage of systems development.
Determine and develop user requirements for systems in production, to ensure maximum usability.

Tasks and Responsabilities

Partner with stakeholders across business units (ex: sales, finance, security, compliance) to develop analyses and documentation in a collaborative way, communicating effectively and efficiently with production, managerial, and executive teams. This includes to efficiently, clearly, and concisely document requirements, including current and future processes.
Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties.
Author and update internal and external documentation, and formally initiate and deliver requirements and documentation.

Produce process documentation including process maps, flow diagrams, requirement specifications, functional designs, test scenarios and business requirement documents.
Coordinate workshops to facilitate requirement gathering.
Conduct daily systems analytics to maximize effectiveness and troubleshoot problems.
Review and evaluate proposed solutions and make recommendations.
Organize and lead product demonstrations.
Break down and simplify complex problems and systems into smaller and more consumable components.
Actively participate in testing cycles, as well as providing hands-on support to business testers
Raise and manage JIRA tickets – identifying new tasks, defects and change requests.
Develop meaningful and lasting relationships with partners for optimized systems integration and respond to questions and concerns from managers and executives with supporting research and recommendations.
Work with project team to set priorities, build roadmaps, and facilitate working sessions.
Identify interdependencies between workstream requirements and manage accordingly.
Cultivate strong relations and collaborates with Business Technology (IT), and finance staff to understand key business challenges and leverage technology and process to address those challenges.
Strong understanding and demonstrated capability for solving complex problems in a structured way.
Strong problem management and solving skills, with the ability to work under strict deadlines, department policy, procedures.
Ability to define, diagnose, and resolve business problems based on sound logic and rationale.
Ability to manage multiple projects in a fast-paced environment, adapting to shifting priorities and meeting deadlines.

Requirements

Bachelor’s degree (or equivalent) in information technology, finance or computer science.
+5 more years of experience in analytics and systems development
Proven analytical abilities.
Experience in generating process documentation and reports.
Excellent communication skills, with an ability to translate data into actionable insights.
Requirement and must of +5 years of experience working in Global Shared services, especially in Procurement to Pay departments.
Previous exposure to large scale finance transformation projects

Capabilities

Capability to work under pressure.
Initiative-taking and initiative-taker with minimum supervision
Open to new learning and working with uncertainty.
Experience in managing 2-3 team members.
Demonstrably proactive, adaptable, and flexible
An analytical mindset - able to understand requirements, and to identify and evaluate potential.
Strong organizational skills and leader

Benefits