Business Enablement Specialist

August 15, 2024

CRA-JLL - Costa Rica

Belén

OTHER

The Business Enablement Specialist requires a strong analytical mindset, exceptional communication skills, and a keen eye for design. The successful candidate will collaborate closely with cross-functional teams to support strategic account goals, create compelling visual data stories, and deliver high-quality materials to both internal and external stakeholders.

Responsibilities:

Business Enablement
- Build and maintain strong stakeholder relationships to enable collaborative success.
- Contribute to the creation and adoption of standardized workflows, tools, and templates.
- Establish and maintain comprehensive knowledge repositories and resources, ensuring accuracy and compliance.
Client Deliverables and Communications
- Coordinate the development of accurate and timely client deliverables, including presentations and reports.
- Leverage dashboards, analytics, and CMMS tools to extract data and develop compelling reports on KPIs and other success metrics.
- Assist in developing and delivering clear and engaging internal and external communications.
- Assist in gathering and analyzing communication-related data.
- Collaborate with stakeholders to collect content, insights, and success stories.
- Verify accuracy and consistency of communication materials, ensuring compliance with branding guidelines, regulatory requirements, and corporate communication policies.
- Maintain communication channels, such as newsletters and email aliases.
- Coordinate and support planning of internal and external events as needed.

Qualifications:

Bachelor's degree in Business Administration, Communications, Marketing or a related field required.
2+ years of experience in a similar Administrative, Communications or Business Support role.
Proficiency in Google Workspace and Microsoft Office Suite (Word, Excel, Power Point). Adobe Suite and Graphic Design skills preferred.
Intermediate or advanced English level of communication.
Meticulous attention to detail and proofreading skills, ensuring accuracy and consistency in communication materials.
Ability to interact and collaborate with a wide range of staff, including senior levels.
Strong writing and editing skills, with the ability to tailor messaging for different audiences and platforms.
Strong analytical skills, with the ability to gather and interpret data for communication insights.
Superior organizational skills with exceptional ability to prioritize multiple tasks and meet deadlines.
Proactive and solution-oriented approach, anticipating needs and taking initiative.
Discretion and professionalism in handling confidential information.
Familiarity with the real estate industry and understanding of business operations are a plus.