November 16, 2024

Keller Williams Showcase Properties

Braintree

FULL TIME

Receptionist/Office Assistant

Keller Williams Market Showcase Properties is searching for a dynamic and professional Director of First Impressions to join our growing team. As a leader in the real estate industry, Keller Williams Market Showcase Properties has earned a reputation for excellence and innovation. We are looking for someone who shares our passion for exceptional service and who can help elevate the client experience from the very first point of contact.
Who We Are:
Keller Williams Market Showcase Properties is a leading, innovative real estate brokerage located in the heart of Braintree, Massachusetts. We are known for our commitment to supporting agents and providing an environment that fosters professional growth. Thanks to cutting-edge technology, top-tier training, and empowering leadership, we are proud to be the preferred choice for top-producing agents. Our strong, collaborative culture makes us a hub for those who are driven to succeed in the real estate industry.
Who We’re Looking For:
We’re on the hunt for a dynamic Director of First Impressions to become the face of our Market Center. This key role will serve as the front office manager and communications coordinator, ensuring that our clients, agents, and visitors receive outstanding service from the moment they walk through the door. You will be an integral part of our daily operations, bringing a positive attitude, strong organizational skills, and a high level of professionalism to every task. If you thrive in a fast-paced, relationship-driven environment and enjoy working with a team of motivated professionals, this could be the perfect fit for you!
What You’ll Do:

Front Office Leadership: Welcome agents, clients, and guests with a friendly, professional demeanor. Manage phone lines, respond to emails, and schedule meetings/conference room bookings.
Operational Support: Assist with daily Market Center operations, provide administrative support to leadership, and ensure compliance with transaction and office procedures.
Promote Our Culture: Be a champion for Keller Williams' core values, actively promoting our unique value proposition to agents, recruits, and potential team members.
Administrative Tasks: Help with MLS listing input, create marketing materials, perform daily compliance checks, and keep the front office running smoothly.
Event and Training Support: Assist in organizing and executing Keller Williams events, meetings, and training sessions that support agent development and team-building.

Key Responsibilities:

Act as the first point of contact for all guests, agents, and clients, ensuring an exceptional and professional first impression.
Manage multi-line phone systems, handle mail/packages, and keep the reception area clean and inviting.
Support daily office operations, including opening and closing procedures, ensuring the office remains organized and welcoming.
Coordinate office communications, including text blasts, emails, and social media updates.
Help organize and participate in agent retention programs and initiatives to foster a collaborative and thriving workplace.
Handle additional administrative tasks as needed to support leadership and agents in achieving their goals.

What You Bring to the Table:

Positive Attitude & Strong Work Ethic: A commitment to exceptional service and building strong relationships with agents, clients, and leadership.
Tech-Savvy: Proficiency with Microsoft Office, Google Suite, KW Command, and social media platforms.
Organizational Skills: Ability to multitask and prioritize in a fast-paced, ever-changing environment.
Professional Appearance: You maintain a polished and professional appearance and know how to represent our brand.
Excellent Communication Skills: Strong verbal and written communication, with a focus on clarity and professionalism.
Customer Service Expertise: A natural ability to build rapport and provide top-notch service in every interaction.
Adaptability & Eagerness to Learn: Willingness to take on new responsibilities and grow with the company.

Required Education and Experience:

REAL ESTATE OFFICE EXPERIENCE IS A PLUS, BUT NOT REQUIRED. This is a starting position for a talented, hard-working individual who will have the opportunity to grow with our amazing organization! This is a full-time position. Please expect to work from 8:00 am - 5:00 pm most days. A car is a MUST.

We will not be accepting resumes that are not accompanied by a cover letter.
Keller Williams Showcase Properties in Braintree, Massachusetts, is known for being home to several high-achieving real estate teams.
Job Type: Full-time
Pay: $42,000.00 - $45,000.00 per year
Benefits: