November 6, 2024

Fabtex, Inc.

Danville

FULL TIME

Project Manager

The Associate Project Manager position acts as contact and liaison between customers and the Fabtex team. This role requires direct communication with the Production, Purchasing, Quoting, and other departments. You will be required to successfully relay pertinent information to our internal and external customers by using the best practices as set forth by Management. Your main duties will include handling smaller orders and assisting the Project Management team with purchase orders. You will be responsible for completing your projects on time within budget.
Job Description
ROLE AND RESPONSIBILITIES/PROJECT RESPONSIBILITIES:

Good understanding of project management disciplines and knowledge and planning principles.
Leads and manages low profile projects to meet objectives of projects that are limited in scope and profile.
Leads one or more projects within a large, complex project.
Assist in project scheduling by settling appropriate deadlines and confirming all documentation is obtained to complete project.
Facilitates communication with customers to define the scope of the project by establishing timelines understanding specifications for a successful project.
Communication with customers should be completed within a reasonable timeframe of same-day or 24 hours. Any issues related to projects should be escalated and reviewed with management in a timely manner.
Responsible for logging all communication regarding the status of each account into the system including pertinent documentation and project images.
Oversees the order process from point of sale until completion of the project as set forth by the terms of the quote.
Work closely with other departments to oversee the entire project from point of sale to completion and communicate any delays with Management.
Assist in the resolution of production-related problems by utilizing the support from the Production, Installation, and Purchasing departments.
Prepare appropriate internal documentation to coordinate all corrections and/or changes that occur and upload them into the system including, change orders, credit memos, and no-charge forms.
Promotes and works as a team member with all departments of Fabtex to build continual improvements.
Run the Shipping Log, Daily Order Management, and other necessary project reports on a daily basis.
Review all relevant Pro Forma invoices from Accounting for CDB accounts prior to shipments being scheduled.
Average 60 to 70 accounts, but could be considerably more depending on sales volume and customer demand.
Follow current approval processes and escalate jobs to Management as needed in a timely manner.
Complete purchase orders for Project Management team.

Two or four-year degree or equivalent with at least four years of relevant customer service experience in manufacturing operations
Excellent knowledge of functional area(s) related to the job
Consistently apply applicable policies, procedures, regulations, and program objectives when carrying out the duties of the job
Working knowledge of computers and software programs such as MS Office or other programs specific to the job
Excellent oral and written communication skills to communicate effectively
Strong organizational skills with ability to manage deadlines and prioritize workload and make adjustment to meet business needs