Job Overview
We are seeking a detail-oriented and organized Medical Appointment Scheduler to join our team. In this role, you will be responsible for managing patient appointments, ensuring efficient scheduling, and providing exceptional administrative support within a medical environment.
Responsibilities
Schedule and confirm patient appointments using electronic scheduling systems.
Manage incoming calls and respond to inquiries regarding appointments and services.
Determine the priority of patients' needs to allocate immediate slots when necessary.
Manage appointment cancellations, including rescheduling and finding the best alternatives for all involved.
Maintain accurate medical records and ensure all documentation is up to date.
Assist with the coordination of patient referrals and follow-up appointments.
Collaborate with healthcare providers to optimize appointment availability and patient flow.
Skills
Proficient knowledge of HIPAA regulations and medical privacy standards preferred.
Experience in medical scheduling and familiarity with phone systems preferred.
Understanding of medical records management and administrative support functions preferred.
Bilingual skills are a plus, enhancing communication with diverse patient populations.
Strong organizational skills with attention to detail in managing multiple tasks simultaneously.
Excellent communication skills, both verbal and written, to interact effectively with patients and staff.
Excellent computer skills.
If you are passionate about providing excellent service in a healthcare setting and possess the required skills, we encourage you to apply for the Medical Appointment Scheduler position today! Job Type: Full-time Pay: From $16.00 per hour Experience:
Customer service: 1 year (Preferred)
Medical terminology: 1 year (Preferred)
Computer skills: 1 year (Preferred)
Ability to Commute:
Rogers, AR 72756 (Required)
Ability to Relocate:
Rogers, AR 72756: Relocate before starting work (Required)