Job Opportunities in United States


November 7, 2024

IDEMIA

Brentwood

FULL TIME


Billing Coordinator I (Hybrid in Brentwood, TN)

Overview:
IDEMIA is the global leader in identity and security. Our mission is to create a safe and simple future where identity verification is indisputable, and only you can assert your identity. We are a distributed company leveraging the latest technologies to deliver world-class products in the private and public sectors of finance, telecom, identity, security, retail, sports entertainment, commercial, government, and Io T. We use a variety of technologies and approaches to deliver quality product and services to government agencies and technology companies. IDEMIA is a made up of a group of 14,000 diverse people from different nationalities, speaking over 20 different languages. Together, our solutions impact the everyday lives of citizens and nations. In this ever-changing world, protecting your identity is paramount. Join the team that is ensuring one person - one identity.
Responsibilities:
  • Prepare billing information and support the accuracy and efficiency of billing process.
  • Register and deposit payments along with receiving and sending backup correspondence.
  • Assist clients and customers with basic billing issues. Escalate more complex issues to other billing team staff.
  • Daily exception reporting.
  • Refund processing.
  • Develop good and productive working relationships with internal and external teams to finance impacting area of responsibility.
Qualifications:
  • Customer service both internal and external
  • Interpersonal skills
  • Team player
  • Detail oriented
  • Intermediate Math skills
  • Basic Excel
  • High school diploma/GED
  • 1–2 years general office experience

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