November 6, 2024

Vern Eide Chevrolet GMC

Mitchell

FULL TIME

Automotive Service Advisor

Automotive Service Advisor
Location: GM location
Hours: Monday through Friday, No Saturdays
Compensation: $24 per hour
Vern Eide of Mitchell offers excellent careers in the fun world of automotive service. Our GM locations are looking for a Service Advisor to join our team. If you like working in a fast-paced environment and enjoy working with people, we want to talk to you!

We are seeking a highly motivated and customer-focused individual to join our team as a Service Advisor. As a Service Advisor, you will play a crucial role in ensuring customer satisfaction by providing excellent service and guidance. This is a Monday through Friday position, allowing you to enjoy your weekends.
Responsibilities:

Greet and assist customers in a friendly and professional manner.
Listen to customer concerns and accurately document vehicle issues.
Communicate with technicians to ensure a clear understanding of customer concerns.
Provide customers with accurate estimates for services and repairs.
Keep customers informed about the status of their vehicles throughout the service process.
Answer customer inquiries and provide information about services offered.
Schedule appointments and manage the service bay to optimize efficiency.
Maintain organized and up-to-date records of customer interactions and service transactions.
Collaborate with the service team to ensure timely and quality service delivery.
Uphold a high level of customer satisfaction through effective communication and problem resolution.

Qualifications:

Previous experience in customer service or automotive service roles is preferred.
Strong communication and interpersonal skills.
Knowledge of automotive systems and basic technical understanding is a plus.
Ability to multitask and prioritize in a fast-paced environment.
Detail-oriented with excellent organizational skills.
Proficient computer skills for maintaining digital records and scheduling.
Positive attitude and a commitment to providing outstanding customer service.

Benefits:

Pay at $24/ hour
Work schedule is Monday through Friday with no Saturdays.
Medical Insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) retirement plan with an employee match for long-term financial planning.
Paid time off and holidays
Employee discounts
Free food, snacks, and drinks while you are on the job.
Work in a climate-controlled facility
A great company culture

If you are passionate about customer service and have a background in automotive services, we invite you to apply for this exciting opportunity. Join our team and be a part of a dynamic and rewarding work environment.

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