Performs all duties necessary to maintain order and efficiency in the warehouse and provide excellent customer service by assisting customers promptly and courteously with efficient processing of their orders. Answers questions,provides information as needed. Assists at Counter as needed generating sales through excellent customer service,add-on and up-selling. Performs all job responsibilities in a safe,timely and efficient manner. Accurately and timely fill customer orders as needed by retrieving requested material. o Check in and put away material,verifying quantities and quality of received material. o Maintain clean and organized warehouse,Maintain clear aisles and walkways. Ensure material is properly organized. o Accurately and safely load & unload customer vehicles as needed. o Perform forklift inspections as required. o Accurately and timely perform cycle counts as required. o Participate in ongoing education and training as required. Continuously update product knowledge through any available resources in order to provide assistance at the counter. Stay informed and educated as to product inventory and applicability. Know location of merchandise in warehouse. o As needed,promptly assist customers at counter. Ask pertinent questions, provide information they may need. o Conduct sales efforts in an ethical and professional manner. Follow-up on customer orders,resolve problems to the customer's satisfaction, respond timely to customer.
Answer telephones professionally and pleasantly, assisting customers, taking orders and providing excellent customer service.
Provide product/job quotes as appropriate.
Effectively communicate to customers any relevant policies and/or procedures regarding purchases, returns, credit terms, etc.
Assist in maintaining appearance of branch as needed, straightening, cleaning counter area, warehouse, bathrooms, etc.
Report back orders and/or material discrepancies.|
Perform all duties in a safe manner, following all safety rules. Inform manager of any potentially hazardous conditions.
Assist in year end physical inventories as requested
Job Type: Full-time Pay: KD300.000 - KD350.000 per month