Job Opportunities in Vietnam


September 6, 2024

Wyndham Hoi An Royal Beachfront Resort

Reservation Manager/ Quản Lý Đặt Phòng

Mô tả công việc:
(Mức lương: Thỏa thuận) A. Job Purpose:
  • Supervising General Job Performance of reservation staff implementing of policies and procedures under guidance of GM, training, responsible and perform any other duties might requested by GM
B. Primary Duties:
  • Having knowledge of entire Reservation Procedure according to International Hotel manual system.
- Responsible for Hotel and Local Reservations and Reservation - Links to Wyndham System
- Handling of correspondences, sorted - out letters, telexes, fax,
  • Allocate daily tasks to Reservations staff
  • Review reservation booked daily.
  • Review arrival report daily.
  • Responsible for preparation of occupancy forecast.
  • Responsible for training staff
  • Responsible for implementation of policies and procedures.
  • Responsible for recording Company/Travel Agent Rates both in system and correspondence file.
  • Liase with Sales Department in regards to occupancy, Rates Reservation's Analysis.
  • Identify Top Producing Accounts ensure proper recognition by Reservation staff
  • Responsible for various Production reports and supply to each department concerned.
  • Monitoring Telephone Manner and general performance of reservations staff daily.
  • Ensure special handling of repeats guest and very VIP guest.
  • Review room blocking for Long Stay. Suites and special group request.
  • Supervising of Group Reservations.
  • Maintain cordial relations with commercial clients.
  • Bring to the attention to the DOSM when the hotel availability status be changed and prepare for necessary action.
  • Responsible for work schedule
  • More details in the interview.
Chức vụ: Trưởng nhóm/Trưởng phòng
Hình thức làm việc: Toàn thời gian
Quyền lợi được hưởng:
  • Civilized, friendly and professional working environment.

  • Working time: 44 hours/week
  • Fully enjoy social insurance, health insurance, unemployment insurance according to current labor law.
  • Uniforms and meals provided
  • The level of benefits is gradually reduced for special events: Birthdays, Tet Bonus, Mid-Autumn Festival, Children's Day, personal events...
  • Best and competitive benefits.
  • Opportunity to grow at the property, the company and across the world!
Yêu cầu bằng cấp (tối thiểu): Đại Học
Yêu cầu công việc:
  • Level of Education: Bachelor
  • Areas of study Hotel Management: Hospitality
  • Professional experiences 3 to 5 years
  • Languages essential English
Yêu cầu giới tính: Nam/Nữ
Ngành nghề: Giám Sát Dịch Vụ,Kinh Doanh/Bán Hàng,Nhà Hàng/Khách Sạn,Tư Vấn Bán Hàng

Đại Học
Không yêu cầu

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